Returns & Refunds
Our straightforward guide to return eligibility, requests, refunds and return shipping.
30-Day Returns
Eligible items may be returned within 30 days under our return conditions.
Original Condition
Items should be unused and returned in original condition and packaging where applicable.
Start a Return
Contact support with your order number before sending a return.
Returns & Refunds
Eligible purchases may be returned within 30 days of delivery, subject to the conditions below.
Eligibility
- Item must be within the applicable 30-day return period.
- Item should be unused, unworn and in original condition.
- Original packaging, tags and accessories should be included where applicable.
- Proof of purchase or order information may be required.
Non-Returnable Items
Certain products may be excluded for hygiene, safety or other practical reasons. Personalized and final-sale items may not be eligible.
How to Request a Return
Contact customer support with your order number and reason for return. Do not ship an item back until return instructions are provided.
Refunds
After an approved return is received and inspected, eligible refunds are issued to the original payment method. Processing times vary by provider.
Return Shipping
Unless otherwise stated, return-shipping costs may be the customer's responsibility. For damaged, incorrect or defective items, contact support promptly.